WEST TOWN MASSAGE

Privacy Policy

Effective Date: March 16, 2025

This Privacy Policy applies to the website www.westtownmassage.com, operated by West Town Massage, located at 7337 Kingston Pike, Knoxville, TN 37919.

West Town Massage is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

INFORMATION WE COLLECT

We collect two types of information from users:

Personal Information

We may collect personal information that you voluntarily provide when using our website, including but not limited to:

Name
Email address
Phone number
Billing and payment information (if applicable)
Any other details you provide when booking an appointment or contacting us

Non-Personal Information

We may automatically collect non-personal information about your interaction with our website, such as:

IP address
Browser type and version
Operating system
Referring website or pages visited
Date and time of visit
Browsing activity and interaction with our website

This data helps us analyze trends and improve user experience.

USE OF INFORMATION

We may use the information collected for purposes including:

Providing, maintaining, and improving our website and services
Responding to your inquiries and communicating with you
Processing and fulfilling appointment bookings
Sending you transactional emails, confirmations, and service-related communications
Sending promotional emails and marketing communications (you may opt out at any time)
Analyzing trends, user activity, and website usage for optimization

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about website usage.

What are cookies?
Cookies are small data files stored on your device that help improve website functionality.
How we use cookies:
- Remember your preferences and settings
- Understand and analyze website traffic
- Improve our website performance

You can disable cookies in your browser settings, but some website features may not function properly.

DISCLOSURE OF INFORMATION

We do not sell, trade, or rent your personal information. However, we may disclose your personal information to:

Third-party service providers who assist in website operations, appointment scheduling, and payment processing (if applicable). These providers are required to protect your information and use it only for necessary purposes.
Legal authorities if required by law, subpoena, or governmental request.
Business transfers in case of a merger, acquisition, or sale of company assets.

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our safeguards.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their privacy policies before providing any personal information.

YOUR PRIVACY RIGHTS

Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

Access, Update, or Delete Your Information

You may request to access, correct, or delete your personal information by contacting us at:

Phone: (865) 985-0567

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

SEVERABILITY

If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Address: 7337 Kingston Pike, Knoxville, TN 37919
Phone: (865) 985-0567